top of page

Store Policy

Customer Care

We prioritize the satisfaction and well-being of our customers. We are dedicated to providing exceptional customer care throughout your experience on our medium website. Please find below our customer care policy:

  1. Clear Communication:

    • We strive to maintain transparent and open lines of communication with our customers. We will provide clear and concise information about our products, services, and policies on our website.

  2. Responsive Support:​

    • We aim to respond to customer inquiries within 1-2 business days, excluding weekends and holidays.

  3. User-Friendly Experience:

    • We are committed to providing a user-friendly and intuitive website experience. We regularly review and update our website design and navigation to ensure easy access to information and seamless interaction.

  4. Privacy and Security:

    • We understand the importance of safeguarding your personal information. We have implemented robust security measures to protect your data while using our website.

  5. Feedback and Suggestions:

    • We value your feedback and suggestions as they help us improve our website and services. We encourage you to share your thoughts and ideas with us through our designated feedback channels.

  6. Accessibility:

    • We strive to make our medium website accessible to all users. If you encounter any accessibility barriers or have specific accessibility needs, please contact our customer support team, and we will do our best to accommodate your requirements.

  7. Continuous Improvement:

    • We are committed to continuously improving our medium website and customer care practices. We regularly assess customer feedback, analyze trends, and implement necessary changes to enhance your experience.

Payment Methods

Credit / Debit Cards

Offline Payments

bottom of page